Auxiliary Facilities FAQs

1. Include photos (both close-ups and wide-angle shots) and videos when possible. Note: Photos/videos can be attached to a service request after submission.
2. Use landmarks to point out the specific location, such as "Under the window sill."
3. Provide as much detail as possible about the issue in the description.

Service requests are usually completed within 48 hours, depending on the availability of materials. If you would like an update on the status of your project, please contact us.

For residential repair requests, fill out the form here. For all other issues, please contact us.

You can contact the team here.

If something in your residence malfunctions or breaks, or if you notice something is out of order on the property, please submit a service request. Most repairs are completed free of charge. Ask the Resident Services Office staff whether or not you may be charged for a particular repair.